AI in Knowledge Management
You know the answer exists somewhere in your company. In an email, in a Slack thread, in someone's head. Every time it has to be rediscovered, you feel the hours draining. Where do you even start? Let's think through it together.
The Problem
Why companies keep losing what they know
Knowledge silos
Critical information lives in individual inboxes, personal notes, and people's memories. When someone goes on vacation or leaves the company, their knowledge goes with them.
Meeting decisions forgotten
Hours of meetings, but the decisions and action items get buried in vague notes or lost entirely. Two weeks later, no one remembers what was agreed upon.
20% of time spent searching
Studies suggest employees waste around 20% of their time looking for information that already exists somewhere in the company. That's one full day per week lost to searching.
AI Approaches
Three areas you should know about
Other companies are already using these approaches. Not everything fits everyone. It's worth understanding what's possible and where the biggest effect is.
Automatic meeting summaries
AI listens to (or reads transcripts of) your meetings and generates structured summaries with key decisions, action items, and owners. Your team reviews and adjusts. No more note-taking during the call.
- Extracts decisions, action items, and owners automatically
- Makes meetings searchable weeks and months later
- Team reviews and corrects. AI drafts, humans finalise.
- Works with Zoom, Teams, Google Meet recordings
Meeting Summary
Feb 14, 2026 · 45 minProduct Roadmap Review
Participants: Sarah, Tom, Lisa, Marc
Key Decisions
Action Items
Auto-generated from meeting recording
Answer
"Enterprise clients on annual plans are eligible for pro-rated refunds within 30 days. For monthly plans, refunds apply to the current billing period only."
Intelligent knowledge base
Instead of searching through folders and wikis, your team asks questions in natural language and gets answers sourced from your actual documents. Always with references, so you can verify and go deeper.
- Understands questions, not just keywords
- Always cites sources so answers can be verified
- Connects to existing docs, wikis, and shared drives
Smart enterprise search
AI-powered search that works across all your tools: email, Slack, Google Drive, Confluence, Notion, whatever you use. Instead of searching five places, your team searches once and gets the right result.
- Searches across email, chat, docs, and wikis in one go
- Understands context and meaning, not just exact matches
- Respects existing permissions. People only see what they should.
- A starting point we help you set up and your team evolves
Vendor Management SOP
Google Drive · Updated Dec 2025
Slack: #procurement discussion
Marc explained the renewal timeline
Email from legal re: renewal terms
Jan 2026 · Contains updated clauses
Questions we'll answer together
What you'll find out
No promises on numbers. Instead: the questions worth getting clear on before you touch another wiki.
Where does knowledge really sit?
And where it leaks out of the company
Which questions repeat?
The ones worth answering once, properly
What's the safest first step?
Low risk, clear signal, short loop
Is it worth it for you?
Honest read after the first prototype
Our Approach
Your sparring partners for AI
Monthly companionship, one dedicated contact, cancel any time. Your people build their own read on AI for knowledge work step by step, and need us less over time.
One contact, every month
One person who knows your tools, your documents and your team. We think together about the next question worth tackling.
Try it out together
We build one small, concrete thing together. No slide decks. You'll see for yourself whether it belongs in your daily workflow.
You stay in charge
Cancel any time. The goal is that after a few months you can judge the next AI question on your own.
Is this for you?
AI for knowledge management makes sense if...
Let's think through your knowledge management together
In a free Sparring Call we look at how your team actually finds things today and where one small test could tell you the most. 30 minutes, no commitment.